Hopital in Aalst
Merestraat 80, 9300 Aalst, BelgiumAbout Hopital in Aalst
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Merestraat 80, 9300 Aalst, BelgiumBelgische Gezondheidszorggids
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Great welcoming experience at this hospital. The staff were kind, professional, and always willing to help. I don’t speak Flemish, but they communicated with me in English the entire time, which made me feel comfortable and well cared for. I highly recommend this hospital.
Very slow at working with people and getting results. Not a good customer service towards people as we spent 4 hrs with no clear solution to our problems in our neurological issues.
Racism! Everytime my wife was there with hearth problems they had the same question : ,, why aren’t you speaking Nederlands if you are living in Lede ?! ‘’ . And then they were very rude and start speaking in Nederlands … I do not recomand the hospital for people who are speaking anything nor Netherlands , they are ,,trying to help you but you are feeling like a fool cuz you aren’t speaking their rented language .
Very similar experience to a lot of the other review here. Went for an MRI scan which in itself was fine . However, the radiology reception seems to be manned by the most unfriendly, unhelpful and empathy lacking staff members. After just under 3 weeks, myself and my doctor are still unable to see the results. The IT support for the online portal say two sets of results are in the system one with my name and one with my name and one with my name the wrong way round. I guess this would be the fault of the hospital. The IT cannot resolve this and say the hospital has to do this, the charmer on reception says IT needs to do this in no uncertain terms and will not give any reassurance that it will be solved. Based on this experience will avoid even it means a longer waiting time in Gent.
Most unfriendly sanitary center and the neurology receptionists are unbelievable for a center that treats humans. Always make sure to have someone translating your issue otherwise they will just hang you off when calling and just hearing bonjour. The precedent reviews mean a lot about the whole hospital. Worst experience ever and never again!!!