Clinique Saint Jean
Bd du Jardin Botanique 32, 1000 Bruxelles, BelgiumAbout Clinique Saint Jean
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Bd du Jardin Botanique 32, 1000 Bruxelles, BelgiumBelgische Gezondheidszorggids
De Belgische Gezondheidszorggids is uw betrouwbare bron voor het vinden van zorgverleners, klinieken, apotheken en gezondheidsdiensten in heel België. Of u nu op zoek bent naar een huisarts, een specialist, of advies over welzijn, onze gids brengt u snel in contact met de juiste professionals in uw regio. Blader eenvoudig door categorieën, lees beoordelingen en ontdek aanbevolen zorgdiensten — allemaal overzichtelijk op één plek.
Humiliating experience. This review concerns the emergency service. Never go to the emergency room at night. They let all patients in the emergency department wait for hours. I was first examined by a paramedic, then by a nurse, and after five hours, there was still no doctor in sight. It is important to note that there was not a single "red code" (critical case) at that time. All of us patients had to wait because there was not a single doctor in the hospital. After 5 hours of waiting, I decided to leave. Scandalous.
I would have given 0 stars if that were an option. My experience in the emergency department was extremely disappointing and distressing. I came in with severe knee pain, expecting professionalism and compassion, but instead encountered staff who lacked basic courtesy and empathy. The orthopedic doctor who attended to me (I unfortunately do not recall his name) spoke in an arrogant and dismissive manner. After I explained my knee problem, he rudely asked me what I expected him to do, which felt highly inappropriate given that I was there seeking medical help. What shocked me even more was the unprofessional behavior displayed during the consultation. In the middle of the interaction, another staff member entered and started action which are really inappropriate for the clinic staff.
Not recommended. Confirmed the hospital days and final amount with staff many times. No one mentioned extra charges. But a few months later, I suddenly received 2 more bills — almost double the amount. Very unfair for visitors. Asked for the medical report, staff said they would send it, but never received. They ignore all questions about the bill but reply fast when it’s about payment.
After being hit by a car, I was taken to emergency and then had surgery, throughout the process I asked if it was going to be covered by my insurance and I was continually assured that it would be 100% covered. 2 months later, I receive 3 different invoices reaching a total of nearly 500 euros, no possibility of negotiating with them, and obviously as everything was said verbally, it meant nothing, all lies. If you don't like surprise bills, don't accept treatment here.
Clean and medically up to standard but could you possibly reconsider way-finding in the absurdly maze-like building?? How can you NOT get lost with seemingly random arrows and sign in a wild variety of forms and colors??? 😶🌫️ and that only to find a seat for repetitive, long waits?? Please get ORGANIZED already 😩